Abstract
Coping skills are the cognitive and behavioral strategies a person deploys to manage demands appraised as taxing or exceeding their resources. In the transactional model, coping is not a fixed trait but a process driven by appraisal: the person judges what is at stake and what can be done, and those judgments select the strategy. The field's most durable distinction separates problem-focused coping, which acts on the stressor, from emotion-focused coping, which regulates the distress it provokes, with a parallel axis contrasting approach and avoidance. No strategy is adaptive in the abstract; effectiveness depends on the fit between strategy and controllability and on the flexibility to switch as circumstances change. This article examines appraisal, the families of coping, how coping is measured, the goodness-of-fit and flexibility accounts of effectiveness, and the resilience research that now frames the outcome.
Keywords: coping, stress, cognitive appraisal, emotion regulation, resilience
Coping begins where ordinary functioning meets a demand it cannot absorb. Richard Lazarus and Susan Folkman defined it as the constantly changing cognitive and behavioral efforts to manage specific external and internal demands that are appraised as taxing or exceeding the resources of the person (Lazarus & Folkman, 1984). Two features of that definition set the agenda for everything that follows. Coping is effortful and specific, tied to a particular encounter rather than a general disposition; and it is inseparable from appraisal, the evaluative process that decides what the encounter means and what response it affords. An early community study tracking the same people across many stressful episodes confirmed the point empirically: individuals varied their coping far more across situations than a trait account would predict (Folkman & Lazarus, 1980).
- Coping is a process, not a trait: it is selected by how a person appraises a specific stressor's stakes and controllability.
- The central distinction is between problem-focused coping, which changes the stressor, and emotion-focused coping, which regulates the distress it causes.
- A second axis contrasts approach coping, which engages the threat, with avoidance coping, which turns attention away from it.
- No strategy is universally best; effectiveness depends on the fit between strategy and situation and on the flexibility to switch.
- Coping is measured mainly by self-report inventories whose factor structure remains contested, a caution on how firmly its categories should be read.
The Transactional Model and Appraisal
In the transactional model, stress is neither in the environment nor in the person but in the relationship between them, and coping is the person's active management of that relationship (Lazarus & Folkman, 1984). The engine of the model is appraisal, which the theory divides into two moments. In primary appraisal the person evaluates what is at stake: is the encounter irrelevant, benign, or stressful, and if stressful, is it a harm already sustained, a threat of future harm, or a challenge that promises gain? In secondary appraisal the person evaluates the response options: what can be done, and will it work? Coping follows from the join of the two. A demand appraised as threatening but controllable invites action on the problem; the same demand appraised as uncontrollable invites regulation of the feeling instead.
Appraisal is why the same event produces different coping in different people, and different coping in the same person on different days. It also makes coping recursive: the outcome of a coping attempt is itself reappraised, feeding back into the next round. This is the sense in which coping is constantly changing. The model reframed a large earlier literature that had treated stress responses as reflexive, and it did so by inserting a cognitive evaluation between stimulus and response, aligning the study of stress with the wider cognitive turn in psychology.
Figure 1
Appraisal Selects the Coping Route
Problem-Focused and Emotion-Focused Coping
The distinction that has organized the field longest separates two functions of coping (Folkman & Lazarus, 1980). Problem-focused coping is directed at the stressor: gathering information, generating options, making a plan, and acting to change the situation or one's relation to it. It shares its machinery with problem solving and predominates when a person appraises the situation as amenable to change. Emotion-focused coping is directed at the distress: reappraising the meaning of the event, seeking comfort, accepting what cannot be altered, or regulating attention and arousal. It predominates when the situation is appraised as fixed.
The two functions are not rivals but complements, and most stressful encounters call for both, often in sequence. A misreading that has proved hard to dislodge treats emotion-focused coping as the weaker or maladaptive partner; the original theorists were explicit that regulating emotion is frequently the adaptive response, most obviously when nothing can be done (Folkman & Moskowitz, 2004). A third function, meaning-focused coping, was later added to capture the reappraisal by which people draw benefit, purpose, or revised goals from adversity, a route especially important in chronic and uncontrollable stress. The meaning-making model formalizes this route as a search to reconcile the appraised meaning of a stressor with a person's global beliefs and goals, with successful reconciliation predicting better adjustment to loss and other uncontrollable events (Park, 2010).
Families of Coping and the Structure Problem
Beyond the problem/emotion split, a second influential axis contrasts approach with avoidance coping (Roth & Cohen, 1986). Approach coping orients toward the threat and the information it carries; avoidance coping turns cognition and behavior away from it. Each has a characteristic temporal profile: avoidance can be protective in the short term, buffering a person against a shock they cannot yet process, while approach tends to serve better over the long term, where the threat must eventually be engaged. Avoidance that hardens into a habit becomes maladaptive, a dynamic that connects coping to learned helplessness when a person stops engaging controllable stressors altogether.
The proliferation of such categories created a problem the field has not fully solved. A comprehensive review examined the many category systems for classifying ways of coping and found them inconsistent, overlapping, and rarely built on clear criteria, arguing that the dozens of proposed distinctions could be organized only by specifying the function each strategy serves and the family it belongs to (Skinner et al., 2003). This structural critique matters because the categories are not merely descriptive; they determine what questionnaires measure and what conclusions the literature can draw. In developmental research the categories multiply further, and coping becomes difficult to separate cleanly from the broader construct of emotion regulation, with which it overlaps throughout childhood and adolescence (Compas et al., 2001).
| Function | Directed at | Representative strategies | Fits best when |
|---|---|---|---|
| Problem-focused | The stressor itself | Information-gathering, planning, active problem solving, removing obstacles | The situation is appraised as controllable |
| Emotion-focused | The distress the stressor causes | Reappraisal, acceptance, comfort-seeking, arousal and attention regulation | The situation is appraised as uncontrollable |
| Meaning-focused | The significance of the event | Benefit-finding, goal revision, drawing purpose from adversity | Stress is chronic and largely uncontrollable |
| Approach (orthogonal axis) | Engaging the threat | Confronting, seeking information, working through the problem | The threat must eventually be engaged; better over the long term |
| Avoidance (orthogonal axis) | Turning away from the threat | Distraction, denial, withdrawal, suppression | Protective in the short term; costly when it becomes the default |
Measuring Coping
Coping is known almost entirely through self-report. The earliest widely used instrument, the Ways of Coping Questionnaire, asked people to indicate which of a long list of thoughts and actions they had used in a specific recent encounter, and its factor analyses yielded the problem- and emotion-focused scales that structured a generation of research (Folkman & Lazarus, 1980). The COPE inventory extended this with theoretically derived scales for distinct strategies, distinguishing, for instance, active coping, planning, denial, and substance use rather than collapsing them into two broad functions (Carver et al., 1989). Its abbreviated successor, the Brief COPE, reduced the instrument to twenty-eight items for use in field and clinical settings where respondent burden matters (Carver, 1997).
Demonstration 1
Appraisal: Demand Against Resources
Set the demand of the encounter and the resources you can bring. The appraisal, and the coping it favours, follow from the comparison.
These inventories are indispensable and deeply imperfect. Because they ask people to report retrospectively on private processes, they inherit the limits of introspective access and are sensitive to how the question is framed and when it is asked. Their factor structures have never fully stabilized across samples, which is precisely the symptom the structural critique predicted (Skinner et al., 2003). The measurement problem is not a peripheral nuisance; it bounds how confidently any claim about which coping works can be stated.
Coping Flexibility and the Goodness of Fit
If no strategy is adaptive in the abstract, effectiveness must lie in the match between strategy and situation. The goodness-of-fit hypothesis makes this explicit: problem-focused coping should serve best when the stressor is controllable and emotion-focused coping when it is not, and adjustment suffers when the strategy is mismatched to the situation's controllability (Folkman & Moskowitz, 2004). The corollary is that the decisive individual difference is not which strategy a person prefers but how readily they switch. Coping flexibility, the ability to disengage a strategy that is not working and deploy another suited to the changed situation, predicts better psychological adjustment across stressful life changes; a meta-analytic review found a reliable association between flexibility and adjustment, distinct from the effect of any single strategy (Cheng et al., 2014). Flexibility draws on the same executive machinery as cognitive flexibility more broadly: monitoring feedback, inhibiting a prepotent but unhelpful response, and shifting set.
Demonstration 2
Goodness of Fit
Tap an episode to switch the strategy applied to it. Green means the strategy fits the episode's controllability; red means it is mismatched.
The flexibility account reconciles two facts that a fixed-strategy view cannot: that the best strategy differs across studies, and that the same strategy helps one person and harms another. Both dissolve once the unit of analysis becomes the strategy-situation match rather than the strategy alone.
Demonstration 3
Flexibility Versus Rigidity
Switch between a rigid policy that always tackles the problem and a flexible policy that matches the strategy to each situation's controllability.
Worked Example
Consider a person who keeps a stress diary for a month and records 12 distinct stressful episodes. Applying the controllability appraisal, they classify 7 as controllable and 5 as uncontrollable. The goodness-of-fit hypothesis predicts best adjustment when problem-focused coping is matched to controllable episodes and emotion-focused coping to uncontrollable ones. Suppose the diary shows problem-focused coping applied to 6 of the 7 controllable episodes (a fit), and emotion-focused coping applied to 3 of the 5 uncontrollable episodes (also a fit). The remaining episodes are mismatched: 1 controllable episode met with emotion-focused coping and 2 uncontrollable episodes met with problem-focused coping.
The number of well-matched episodes is 6 + 3 = 9, out of 12 total, giving a goodness-of-fit ratio of 9 / 12 = 0.75, or 75%. The 3 mismatched episodes (12 - 9 = 3) are the targets a flexibility-oriented intervention would address, not by changing which strategies the person owns but by improving the appraisal-to-strategy match. The FitDemo above reproduces this relationship: setting an episode's controllability and the strategy applied to it updates the running fit percentage, and matching every episode to its controllability drives the ratio to 100%.
Discussion
Coping research occupies a productive tension between the clarity of its central theory and the untidiness of its measurements. The transactional model is elegant and has survived four decades largely intact: stress lives in the person-environment relationship, appraisal selects coping, and coping is reappraised in turn. What has proved recalcitrant is the taxonomy. The functions are easy to state and hard to operationalize, the questionnaires that carry the field do not agree on their own factor structure, and the boundary between coping and emotion regulation is genuinely blurred, especially in development (Compas et al., 2001; Skinner et al., 2003). A reader should hold the theory's confidence and the measurements' fragility together, and treat any list of adaptive versus maladaptive strategies as a rough guide rather than a law.
The field's most useful correction has been to move the question from which strategy to which strategy, when. Once effectiveness is understood as fit and flexibility rather than as a property of strategies themselves, the apparent contradictions in the outcome literature resolve, and the practical target of intervention shifts from installing a preferred coping style to widening a person's repertoire and sharpening the appraisal that selects from it (Cheng et al., 2014; Folkman & Moskowitz, 2004). This is also where coping meets its clinical application: much of what psychotherapy does can be read as appraisal retraining and repertoire expansion.
Current Directions
The most active reframing of coping now runs through the study of resilience. A comprehensive meta-analysis and narrative review of coping and emotion regulation in youth found that strategies involving engagement and adaptive regulation are associated with lower psychopathology, while disengagement and involuntary responses are associated with more, tightening the link between how a person copes and whether they stay well (Compas et al., 2017). At the mechanistic level, an influential framework proposes that resilience is best understood not as a fixed set of protective traits but as the outcome of a person's appraisal style, the tendency to appraise stressors in ways that keep them manageable, positioning coping's appraisal machinery as the lever on which resilience turns (Kalisch et al., 2017). Complementing this, longitudinal work on bereavement and trauma has surfaced a resilience paradox: the specific strategies that predict good outcomes vary so much across people and contexts that no strategy is reliably protective, which returns the field, from a new direction, to flexibility as the more stable predictor (Bonanno, 2021). Practices that cultivate nonjudgmental awareness, such as mindfulness, are being examined as ways to support the reappraisal on which these accounts converge.
Common Misconceptions
- There is one best way to cope.
- No strategy is adaptive independent of context. The goodness-of-fit hypothesis holds that effectiveness depends on matching the strategy to the situation's controllability, and the more stable predictor of adjustment is flexibility across strategies rather than possession of any one (Folkman & Moskowitz, 2004; Cheng et al., 2014).
- Emotion-focused coping is weak or maladaptive.
- Regulating emotion is frequently the adaptive response, above all when the stressor cannot be changed. The theorists who introduced the distinction warned against equating emotion-focused coping with avoidance or failure (Folkman & Moskowitz, 2004).
- Avoidance is always harmful.
- Avoidance can be protective in the short term, buffering a person against a shock before they have the resources to engage it; its cost accrues over the long term and when it becomes the default. Approach and avoidance each have a characteristic temporal profile rather than a fixed moral valence (Roth & Cohen, 1986).
- Coping style is a fixed personality trait.
- Coping was defined as a process, and people vary their strategies across situations far more than a trait account predicts. The individual difference that matters most is coping flexibility, the capacity to change strategy as the situation changes (Folkman & Lazarus, 1980; Cheng et al., 2014).
Glossary
- Approach Coping.
- Coping that orients toward the stressor and the information it carries, engaging rather than evading the threat; generally more adaptive over the long term.
- Avoidance Coping.
- Coping that turns cognition and behavior away from the stressor; often protective in the short term but costly when it becomes the default response.
- Brief COPE.
- A twenty-eight-item abbreviation of the COPE inventory for use where respondent burden matters.
- Cognitive Appraisal.
- The evaluative process by which a person judges what an encounter means for their well-being and what can be done about it; the engine of the transactional model.
- COPE Inventory.
- A multi-scale self-report instrument that separates distinct coping strategies such as active coping, planning, denial, and disengagement.
- Coping Flexibility.
- The ability to disengage an ineffective strategy and deploy another suited to the changed situation; a reliable predictor of adjustment.
- Coping.
- The changing cognitive and behavioral efforts to manage demands appraised as taxing or exceeding one's resources.
- Emotion-Focused Coping.
- Coping directed at the distress a stressor causes, through reappraisal, acceptance, comfort-seeking, or arousal regulation; adaptive especially when the stressor is uncontrollable.
- Goodness-of-Fit Hypothesis.
- The proposal that coping is most effective when the strategy matches the stressor's controllability: problem-focused for controllable, emotion-focused for uncontrollable.
- Meaning-Focused Coping.
- Coping that draws benefit, purpose, or revised goals from adversity through reappraisal; important in chronic and uncontrollable stress.
- Primary Appraisal.
- The evaluation of what is at stake in an encounter: whether it is irrelevant, benign, or a harm, threat, or challenge.
- Problem-Focused Coping.
- Coping directed at changing the stressor itself through information-gathering, planning, and action; predominates when the situation is appraised as controllable.
- Resilience.
- The maintenance or recovery of mental health across adversity; increasingly framed as an outcome of appraisal style and coping flexibility rather than a fixed trait.
- Secondary Appraisal.
- The evaluation of coping options and resources: what can be done about the encounter, and whether it will work.
- Transactional Model.
- The framework in which stress resides in the person-environment relationship and coping is the person's active, appraisal-driven management of it.
- Ways of Coping Questionnaire.
- The early self-report inventory whose factor analyses produced the problem- and emotion-focused coping scales.
Key Researchers
Charles S. Carver (1947-2019). Psychologist at the University of Miami; created the COPE and Brief COPE inventories and developed self-regulation (control-theory) accounts of coping. ORCID - Google Scholar - Wikidata
Bruce E. Compas. Patricia and Rodes Hart Professor of Psychology and Human Development at Vanderbilt University; a leading authority on coping and emotion regulation in childhood and adolescence and their links to psychopathology. Faculty Page - ORCID - Google Scholar
Susan Folkman. Professor of Medicine Emeritus at the University of California, San Francisco; co-originated the transactional model of stress and coping and the Ways of Coping Questionnaire. Faculty Page - Google Scholar - Wikipedia
Richard S. Lazarus (1922-2002). Psychologist at the University of California, Berkeley; founded the transactional theory of stress, appraisal, and coping. Wikipedia - Wikidata
Crystal L. Park. Professor of Psychological Sciences at the University of Connecticut; developed the meaning-making model of coping and studies meaning-focused coping in chronic stress. Faculty Page - ORCID - Google Scholar
Ellen A. Skinner. Professor of Psychology at Portland State University; authored the definitive structural review and critique of coping-category systems. Faculty Page - ORCID
Frequently Asked Questions
What are coping skills? They are the cognitive and behavioral strategies a person uses to manage demands appraised as taxing or exceeding their resources, ranging from acting on the stressor to regulating the distress it causes (Lazarus & Folkman, 1984).
What is the difference between problem-focused and emotion-focused coping? Problem-focused coping acts on the stressor itself through planning and action, while emotion-focused coping regulates the emotional distress the stressor provokes; most encounters call for both (Folkman & Lazarus, 1980).
Is emotion-focused coping bad? No. Regulating emotion is often the adaptive response, especially when the stressor cannot be changed; treating it as inferior to problem-focused coping is a common misreading of the theory (Folkman & Moskowitz, 2004).
What is coping flexibility? It is the ability to abandon a strategy that is not working and switch to one better suited to the changed situation; meta-analysis links it reliably to better psychological adjustment (Cheng et al., 2014).
How is coping measured? Mostly by self-report inventories such as the Ways of Coping Questionnaire and the COPE and Brief COPE, which ask people to report the strategies they used in a specific encounter (Carver et al., 1989).
Is avoidance always a bad way to cope? No. Avoidance can protect a person in the short term before they have the resources to engage a threat; its cost accrues over the long term and when it becomes habitual (Roth & Cohen, 1986).
Are coping skills a fixed trait? No. Coping was defined as a process that changes across situations, and people vary their strategies far more than a trait account predicts (Folkman & Lazarus, 1980).
How does coping relate to resilience? Recent frameworks treat resilience as the outcome of a person's appraisal style and coping flexibility rather than a fixed set of protective traits, placing coping's appraisal machinery at the center of resilience (Kalisch et al., 2017).
References
Bonanno, G. A. (2021). The resilience paradox. European Journal of Psychotraumatology, 12(1), 1942642. https://doi.org/10.1080/20008198.2021.1942642
Carver, C. S. (1997). You want to measure coping but your protocol's too long: Consider the brief COPE. International Journal of Behavioral Medicine, 4(1), 92-100. https://doi.org/10.1207/s15327558ijbm0401_6
Carver, C. S., Scheier, M. F., & Weintraub, J. K. (1989). Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology, 56(2), 267-283. https://doi.org/10.1037/0022-3514.56.2.267
Cheng, C., Lau, H.-P. B., & Chan, M.-P. S. (2014). Coping flexibility and psychological adjustment to stressful life changes: A meta-analytic review. Psychological Bulletin, 140(6), 1582-1607. https://doi.org/10.1037/a0037913
Compas, B. E., Connor-Smith, J. K., Saltzman, H., Thomsen, A. H., & Wadsworth, M. E. (2001). Coping with stress during childhood and adolescence: Problems, progress, and potential in theory and research. Psychological Bulletin, 127(1), 87-127. https://doi.org/10.1037/0033-2909.127.1.87
Compas, B. E., Jaser, S. S., Bettis, A. H., Watson, K. H., Gruhn, M. A., Dunbar, J. P., Williams, E., & Thigpen, J. C. (2017). Coping, emotion regulation, and psychopathology in childhood and adolescence: A meta-analysis and narrative review. Psychological Bulletin, 143(9), 939-991. https://doi.org/10.1037/bul0000110
Folkman, S., & Lazarus, R. S. (1980). An analysis of coping in a middle-aged community sample. Journal of Health and Social Behavior, 21(3), 219-239. https://doi.org/10.2307/2136617
Folkman, S., & Moskowitz, J. T. (2004). Coping: Pitfalls and promise. Annual Review of Psychology, 55, 745-774. https://doi.org/10.1146/annurev.psych.55.090902.141456
Kalisch, R., Baker, D. G., Basten, U., Boks, M. P., Bonanno, G. A., Brummelman, E., Chmitorz, A., Fernandez, G., Fiebach, C. J., Galatzer-Levy, I., Geuze, E., Groppa, S., Helmreich, I., Hendler, T., Hermans, E. J., Jovanovic, T., Kubiak, T., Lieb, K., Lutz, B., ... Kleim, B. (2017). The resilience framework as a strategy to combat stress-related disorders. Nature Human Behaviour, 1(11), 784-790. https://doi.org/10.1038/s41562-017-0200-8
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer Publishing Company.
Park, C. L. (2010). Making sense of the meaning literature: An integrative review of meaning making and its effects on adjustment to stressful life events. Psychological Bulletin, 136(2), 257-301. https://doi.org/10.1037/a0018301
Roth, S., & Cohen, L. J. (1986). Approach, avoidance, and coping with stress. American Psychologist, 41(7), 813-819. https://doi.org/10.1037/0003-066X.41.7.813
Skinner, E. A., Edge, K., Altman, J., & Sherwood, H. (2003). Searching for the structure of coping: A review and critique of category systems for classifying ways of coping. Psychological Bulletin, 129(2), 216-269. https://doi.org/10.1037/0033-2909.129.2.216